Privacy Policy

Jiya Travels is committed to protecting your personal information. This policy explains what data we collect, how we use it, and the rights you hold as our customer.

• Personal details: name, phone number, and email address
• Government-issued identity documents required for bookings and permits
• Travel preferences and itinerary information

Your information is used strictly for operational purposes — processing your booking, coordinating with hotels, transport providers, and permit authorities, and keeping you informed throughout your trip. We do not use your data for any purpose beyond delivering our services.

We share only the minimum necessary information with trusted partners, including accommodation providers, transport operators, and government authorities where permits are required.

• During your trip, photographs or videos may be captured for operational or promotional use.
• Such media is considered personal data and is handled with care.
• Customer consent will be obtained before any identifiable images are used publicly.
• Guests may opt out by informing us in advance.

We apply appropriate technical and administrative safeguards to prevent unauthorized access, misuse, or disclosure of your personal information.

• Request access to the data we hold about you
• Request correction or deletion of your information
• Opt out of promotional communication at any time

This policy may be updated periodically. Continued use of our services implies acceptance of any changes.